1. Go to the Client Section

    OFS_Client_tab.png

  2. Search the client name and select the client

    OFS_Choose_client.png

  3. Go to the Payment Tab

    Screen_Shot_2018-08-28_at_3.16.38_AM.png

  4. Go the Payments Table and select the Memberships Tab

    Screen_Shot_2018-08-28_at_3.22.18_AM.png

  5. Select the eye icon to view the transaction

    Screen_Shot_2018-08-28_at_3.19.49_AM.png

  6. Select the pencil icon next to ‘current status’

    Screen_Shot_2018-08-28_at_3.25.37_AM.png

  7. Update the status to Cancelled

    Screen_Shot_2018-08-28_at_3.27.52_AM.png

  8. Set ‘Cancellation Start Date’ and 'Update Status'

    Screen_Shot_2018-08-28_at_3.29.50_AM.png

This will immediately stop billing depending on the cancellation date and also restrict access when clients scan in.

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