Overview
Use Scenario
As a business you may be expected to allow clients to pay for an invoice with more than one form of payment. As a new feature we have developed the Split Pay in Session Detail for that very purpose.
Use Case
As a business owner, I need to allow my clients to pay for a session with more that one form of payment.
As a client, I need to split the payment for services between cash card and check.
Instructions for use
In the OneFitStop business dashboard, navigate to the Schedule> Calendar view. Select a current session or create a session that has a drop-in price. Add a client that does not have available credits for the session.
It should look like this:
How to pay using Split Payment.
Click the shopping cart icon next to the client that needs to pay.
The system will display a new checkout screen with options for multiple payment options.
- Select as many of the Payment Methods you require to split the payment.
- This will add a row where you can then enter the $ amount for each payment type and hit the TAB key or click outside of the input box.
- The Balance due will continue to display and decrease until you have entered a total value equal to the Amount Total.
- Continuing from the example above, here we are going to use the $20 of Account credit, $20 will be charge to the client’s credit card and we need to then type $10 into cash to balance the payment to Zero remaining.
- This will allow the Checkout button to be available and click able. Click Checkout to complete the sale.
-
If the sum of all payment methods is greater than the total balance due, the system will display a negative amount for Balance Amount
-
You will need to correctly type in the amount to not exceed the balance and make it $0.00.
-
- A successful transaction of Split Payment will be display like this:
How to early cancel and refund a session purchase that is Split Pay
- The session cancel icon and workflow remains the same. Click the trashcan icon and select a reason for the early cancel.
The client will be refunded via the exact payment methods used to pay in the exact amounts paid.
- Both the client Payment Log and the Retail dashboard will list the split payments as refunded
- All transaction details will also display split payments and refunds.
Comments