Overview

1. Find step by step guidance on how to customise the look and feel of your studio's kiosk

2. Our immediate goal with this Kiosk update was to solve for session check-in/attendance tracking. Find a step by step guide, on this update, below. 

 

 

 

Instructions for use

1. Customise the look and feel of your kiosk. 

 

Navigate to Edit Profile > Business Profile > Website Embed tab.

 

 

The Kiosk will inherit the properties of Header Colour, Header Text, Button Colour, Button Text. Adjustments to these properties will reflect immediately upon launch or refresh of the Kiosk web page.

 

 

 

Accessing your Kiosk URL:

Navigation to Account Settings > Integrations > Front Desk Kiosk.

 

 

 

2. System Logic - Session Display and Check-In

- Upon launch, the kiosk will use a background refresh every 5 minutes to pull in sessions starting within 30 minutes of its start time. The session will remain available for check-in until the class end time.

- If a client is checked-in via any other means, the Kiosk will automatically update the list eliminating double or redundant check-ins.
- Clients are added to the session list automatically when they book.

- Session list will refresh upon user interactions, session selections as well as after 5 minutes of inactivity.

- It should be noted that when a session is designated via configuration to Payment Required = NO, then clients added by the business will not appear in the Kiosk for check-in as they have no RSVP designation, by design. 

 

 

How users will interact with the kiosk.

1. Clients who approach to the kiosk simply need to choose an available Session button.
2. Clients are listed alphabetically by first name and click the Check button.
    

- Spot assignments will display in the middle column for sessions that have required resource bookings.

- Instructor names are displayed in the right side of the header block.

- Any client who has booked with a “Join and Pay Later” option or have a payment pending for this session will be presented with a message that says “Please see associate for check-in and payment.”