Overview

As a means to allow business users more options in message and communications with their clients. Clubs want to be able to send Emails, Push and SMS messages.
 

Use Case

As a Business user, I want the option to send SMS to my clients, so that I may communicate important news. Enhancing the current messaging feature located in the top of the location Dashboard, this feature expansion will allow Team members to compose and send an SMS text message to select members, groups or session participants. A key point to remember is that clients may opt out (a V2 Member App feature) for communication options like SMS, push notifications and email, as such this feature will only send to those still Opted-In for SMS.

Instructions for use

From the location Dashboard, click on the Communications Icon, located in the upper middle of the screen header. Choose New Message:
 

Here you can create a list of client's to send a message to by searching and selecting individual clients via the checkboxes to the right. Add as many clients as desired.

Alternatively, if you have Groups set up within your clients lists you can select this via the Groups tab. 

Or by selecting one or more active sessions at your location:
 

Note: Session selection can be best filtered via the date picker. You can select to include either (or both) of the booked clients or waitlist clients for that session(s). Sessions without booked or waitlist members are not selectable.

 

With your list of clients selected above, click Configure Message and then select SMS as the message send option. Create your message text and hit Send Message for delivery.
 

*note that SMS messages will be broken into more than one message if the character count is over 160
 

The Back button will allow you to step backwards to redefine the audience for the message, The X will dismiss and exit the whole process.
 

This success message will appear to confirm the message has been processed.