Outstanding Payments 
Unlike memberships/packages/recurring invoices, Single Payments do not get processed automatically, they have to be processed manually. If you try to schedule single payments, they will be added to the Outstanding Payments list and sit idle until actioned by an admin.

Pending Payments are all payments within a client's account that are scheduled to be processed at a future date. Pending payments can be viewed in two ways 

Via the Client File

1. 1. Click on the Client Tab in the Home Dashboard
   2. Select the desired client
   3. Go to the Payment Tab (credit card icon) in the Client File
   4. Locate the payments table (bottom of the page)
   5. Select the ‘Pending’ filter from the Status drop-down menu
   6. View all payments with status ‘Pending’
   7. This will allow you to either
      1. Send an email reminder to the client
      2. View the payment
      3. Edit the payment
      4. Delete the payment
      5. Pay the payment on behalf of the client

Via the Retail Dashboard

1. Click on the Payments Tab > Retail Dashboard in the Home Dashboard
2. Locate the payments table (bottom of the page)
3. Select the Memberships Tab
4. Click the ‘Pending’ filter from the Status drop-down menu on the Memberships Tab
5. View all payments with status ‘Pending’
6. This will allow you to either
   1. Send an email reminder to the client
   2. View the payment
   3. Edit the payment
   4. Delete the payment
   5. Pay the payment on behalf of the client