--- title: Enable Session Feedback Form within Schedule Templates description: session feedback --- [Skip to content](https://support.hapana.com/kb/article/363#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) # Enable Session Feedback Form within Schedule Templates ## Overview Want to collect client feedback automatically after classes? This guide walks you through how to enable the **Session Feedback** option directly within a schedule template in Hapana Core—saving you time while keeping your sessions high-quality. --- ## Prerequisites - You must have access to your Hapana Core Account. - You need permission to manage **Schedule Settings** and edit **Session Templates**. --- ### Step 1: Log in to Your Hapana Core Account 1. Go to [core.hapana.com/login](https://core.hapana.com/login). 2. Enter your credentials and click **Login**. --- ### Step 2: Open the Schedule Tab 1. In the main menu bar, click **Schedule**. --- ### Step 3: Access Schedule Settings 1. Click the **cog icon** in the top-right corner of the schedule. 2. Select **Schedule Settings**. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441421592_7eaed861_image-20250520112346-136-1.png?width=1541&height=911&name=1759441421592_7eaed861_image-20250520112346-136-1.png) --- ### Step 4: Go to Schedule Templates 1. In the dropdown menu, click **Schedule Templates**. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441423601_dc2690a1_image-20250520112400-137-1.png?width=1541&height=911&name=1759441423601_dc2690a1_image-20250520112400-137-1.png) > Tip: This is where you’ll find all your existing templates used to generate sessions. --- ### Step 5: Edit a Template 1. Find the template you want to update. 2. Click the **pencil icon** next to it to open its settings. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441425935_bb046dda_image-20250520112416-138-1.png?width=1541&height=911&name=1759441425935_bb046dda_image-20250520112416-138-1.png) --- ### Step 6: Enable Session Feedback 1. Scroll to the bottom of the template. 2. Find **Session Feedback** and select **Yes**. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441427783_5be966bf_image-20250520112427-139-1.png?width=1541&height=911&name=1759441427783_5be966bf_image-20250520112427-139-1.png) > Tip: This allows clients to leave post-session feedback, which is great for improving your services. --- ### Step 7: Save the Template 1. Click **Update Template** to apply changes to future sessions. 2. To apply it to already scheduled classes using this template, click **Save and Update all Future Sessions**. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441429611_2575ab88_image-20250520112437-140-1.png?width=1541&height=911&name=1759441429611_2575ab88_image-20250520112437-140-1.png) --- ## Expected Outcome All sessions created from that template will now prompt clients for feedback after they attend—helping you gather valuable insights automatically. --- ## Frequently Asked Questions **Q: Can I turn feedback off later?** Yes! Just return to the same template and toggle **Session Feedback** to **No**. **Q: Will enabling this affect past sessions?** Only if you click **Save and Update all Future Sessions**. Otherwise, only new sessions will have feedback enabled. **Q: Where do I see the submitted feedback?** You can view session feedback under the **Reports** section or from the individual client profile. --- **Need help?** Reach out to our support team via [**support@hapana.com**](mailto:support@hapana.com). - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana