Scenario: Some members have asked for their weekly invoices to be sent to them so they can make a claim through their work. When I hit the ‘send invoice via email’ button, they do not receive anything. I have even tried sending the invoice to myself and am experiencing the same issue. 

Solution: Check that the ‘Payment Receipt’ Trigger is enabled via this step by step guide


 

Scenario: The invoices we are sending to our members are not displaying the CAN or ABN.

Solution: You can add your CAN/ABN by following this step by step guide