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Home > FAQs > Troubleshooting - Unable to see Clients in Core
Troubleshooting - Unable to see Clients in Core
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Scenario: There are no visible clients and/or only some clients are visible in the Client dashboard.

Solution: Client profile visibility is controlled by team access group levels. These settings need to be configured in order for specific staff members to be able to see all/selected clients. 

 

See below step by step guide on how to configure Team Access Group settings.

 

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