You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > CORE > Reporting > Use the "All Invoices Report" to Track Transaction History and Payment Status
Use the "All Invoices Report" to Track Transaction History and Payment Status
print icon

Overview

The All Invoices Report provides a centralized view of all financial transactions—past, present, and future—across your business. Designed for full transparency and efficiency, this report combines invoice status insights, payment details, failed payment tracking, and flexible filters in one comprehensive tool.

Whether you're reconciling payments or reviewing outstanding charges, the All Invoices Report is your go-to for complete financial oversight.


Prerequisites

  • Admin access to Core
  • Access to Reports > Financial > All Invoices Report
  • Familiarity with invoice processing statuses

Key Features of the Report

Inclusion of Failed Payments

Gain full visibility with failed transactions now included, helping you spot missed payments and follow up promptly.

Expanded Column Set

Includes new fields such as:

  • Invoice Number: Quick reference for auditing or inquiries
  • Transaction Category: POS item category or package/membership type
  • Invoice Last Update: Reflects the most recent action on an invoice

Understanding Payment Statuses

Each line item reflects the invoice’s current status based on its creation date (or scheduled future date):

Status Description
Revenue: Paid Invoice was paid in full
In Processing Payment is being processed
Failed Payment attempt failed
(Pending) Future Unpaid Future invoice not yet due
Outstanding Invoice issued but not yet paid
Suspended Linked to a suspended membership
Canceled Invoice was canceled manually
Failed and Canceled Failed attempt followed by manual cancellation
Refunded Invoice was paid and then refunded in full
Partially Refunded Partial amount refunded after payment

Tip: Use this to quickly filter and prioritize follow-up on Outstanding and Failed invoices.


Filter Options and Enhancements

  • Improved Date Filtering: Filters now use the Invoice Due Date, giving more accurate control over historical and future records
  • Failed Reason Column: Displays the exact failure reason provided by the payment gateway

Tip: Use filters to isolate unpaid invoices from a specific date range or client group.


Use Cases

🔍 Daily/Weekly Reconciliation

Use the report to reconcile expected revenue vs. actual collected amounts.

📆 Future Billing Overview

View upcoming invoices using future date filters to prepare for expected income.

📉 Failed Payment Recovery

Identify clients with failed transactions and take action before services are restricted.


Expected Outcome

The All Invoices Report offers a complete breakdown of financial activity across your business, with improved accuracy, transparency, and actionable insights.


FAQs

Q: How is this different from the Transaction or Payment History reports?

A: This report merges invoice-level visibility with payment tracking, including status, failures, and refunds—making it more comprehensive.

Q: Can I export this report?

A: Yes. Use the download icon to export as a CSV and run deeper analysis in Excel or Google Sheets.

Q: Where can I find future unpaid invoices?

A: Future invoices show as (Pending) Future Unpaid. Use the date filter to display upcoming billing cycles.


Need help? Reach out to our support team via [email protected]

Feedback
0 out of 0 found this helpful

scroll to top icon