An update to the Gross Revenue metric calculation in Dashview will ensure more accurate and consistent financial reporting. These changes include adjustments to how taxes and gift cards are handled in the calculation. Please note this change only affects Dashview, as it is already managed in our CORE reports.
 

What's Changing?

The Gross Revenue metric will now be calculated with the following adjustments:

1. Tax Inclusion/Exclusion Handling

   • If taxes are set up as ”excluded” in your configuration, the tax amount will now be added back the final Gross Revenue figure.

   • Previously, Gross Revenue only considered scenarios where taxes were included in the total amount, and no adjustment were made when they were configured as “excluded”. With this update, if taxes are excluded, we will automatically add the tax amount back into the Gross Revenue.
      

2. Gift Card Adjustments

   • When gift cards are claimed, the amount claimed will now be subtracted from Gross Revenue.

   • Previously, the amount associated with gift card purchases was counted twice in the Gross Revenue: once when the gift card was bought and again when it was claimed.
      

Why this change?

• The changes to tax handling ensure that Gross Revenue accurately represents the full transaction value, including taxes when they are excluded in the setup

• The update regarding gift cards ensures that revenue is not double-counted and the Gross Revenue metric only reflects the sale amount that directly contributes to revenue.
   

Impact

• The changes will impact all metrics and dashboards directly or indirectly connected to the Gross Revenue metric.

• Users can expect to see updated Gross Revenue figures for both prior and future months starting from 04/03/2025.

What You Need to Do

• No action is required, but we encourage you to review your reports to ensure the updated calculation aligns with your expectations.