What’s New
 

You’ll now see two new data columns – “last payment amount” and “next payment amount.” These give you a clear line of sight into a member’s most recent transaction and what’s coming up once they’re back on the gym floor. That means, fewer question marks when it comes to revenue, and more clarity for follow-ups.
 

Why it Matters!
 

If you manage suspended memberships, you need to know two things:

1. What was the amount of the member's last payment

2. What is the amount that the member will pay next
    

This information can help to identify gaps in cash flow, chase the right members, and make better calls on when to re-engage suspended members. 
 

New Features
 

The Suspension Report now shows:
 

• Last Payment Amount: The final recurring payment made before suspension (this doesn’t include any one-off suspension fees).

• Next Payment Amount: The upcoming membership payment due once the suspension ends. If there’s no end date, this field will remain blank.

Both fields update based on your filters – so what you see matches the time frame and status you care about.
 

Report Improvements

Here’s what we fine-tuned:

• The new columns show accurate data tied to your billing system

• The report stays snappy, even with more info

• Exported reports include both payment fields