--- title: Capture a Client Profile Image Using Webcam description: Webcam hapana --- [Skip to content](https://support.hapana.com/kb/article/618#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) # Capture a Client Profile Image Using Webcam ## Overview Keeping client profiles up to date with profile images is easy with Hapana Core. You can quickly take and upload a profile photo directly from your webcam without needing to upload a file. This is especially useful for streamlining front desk onboarding and improving client identification across systems. --- ## Prerequisites - Access to **Core** - Device with a functional **webcam** - Client record must already exist in the system > Tip: Make sure your browser allows Hapana Core to access your webcam when prompted. --- ### Step-by-Step Instructions ### Step 1: **Navigate to the Clients tab** From the dashboard, click on the **Clients** tab to view your client list. ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759443567165_d5b58b75_image-20250513143030-8-1.png) --- ### Step 2: **Search and select the client** Use the search bar to find the desired client by name, phone, or email, then click their name to open the profile. ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759443568594_fd4f8dfb_image-20250513143052-10-1.png) --- ### Step 3: **Click ‘Edit Image’** On the client profile page, locate the profile image area and click **Edit Image**. ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759443569911_403ff2f7_image-20250513142933-6-1.png) --- ### Step 4: **Select the Open Camera option** In the pop-up, choose the **Open Camera** button to activate the webcam. ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759443571153_58ced5ef_image-20250513143009-7-1.png) --- ### Step 5: **Take the photo** Click the **Take Snap** button to capture the client's photo using your webcam. > Tip: Make sure the client is centered and well-lit before taking the snapshot. --- ### Step 6: **Click Close to save** Once the photo has been taken, click the **Close** button to confirm and return to the client profile. --- ## Expected Outcome The client’s new photo will be saved and displayed in their profile, synced across reports, check-ins, and other areas where the client image appears. --- ## FAQs **Q: Can I retake the photo if it doesn’t look right?** Yes! Simply click **Camera** again and take another snap before clicking **Close**. **Q: Will the image be available across all locations?** Yes. Once saved, the image is synced across the entire Hapana Core system. **Q: Do I need special hardware?** No. Any standard webcam-enabled device will work. --- **Need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana