--- title: How to add Credits to a Package description: Add credits to package --- [Skip to content](https://support.hapana.com/kb/article/664#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) # How to add Credits to a Package ## Overview Need to top up a client’s package with additional credits? Whether you’re correcting a balance or offering a bonus session, you can easily add or deduct credits directly from the client’s profile in CORE.   🎥 **Watch the walkthrough**: [Click here to watch on Loom](https://www.loom.com/share/57077a44e906439db9ad74305fb84ee8) Or preview it below: ## Prerequisites Before you begin: - You must have **admin or billing access** - The client must already have an **active package with credits** - Know the number of credits to add or deduct --- ## Step-by-step instructions --- ### Step 1: Open the client’s package 1. Go to the **Clients** section 2. Search for and select the client (e.g., “Aaron”) 3. Scroll down to the **Memberships & Packages** section 4. Click **View History** next to the active package ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443908663_bc49ce17_image-20250521163126-93-1.png?width=2048&height=1273&name=1759443908663_bc49ce17_image-20250521163126-93-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443910200_51fc9dab_image-20250521163136-94-1.png?width=2048&height=1273&name=1759443910200_51fc9dab_image-20250521163136-94-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443911882_16c5f2f3_image-20250521163145-95-1.png?width=2048&height=1273&name=1759443911882_16c5f2f3_image-20250521163145-95-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443913832_c8b8d4ef_image-20250521163155-96-1.png?width=2048&height=1273&name=1759443913832_c8b8d4ef_image-20250521163155-96-1.png) --- ### Step 2: Add or deduct credits 1. In the history window, click **Update Credits** 2. Choose whether to **Add** or **Deduct** 3. Enter the number of credits (e.g., **2**) 4. Click **Save** > ✅ Tip: This is useful for bonus sessions, make-goods, or admin corrections. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443915979_75fadbd7_image-20250521163208-97-1.png?width=2048&height=1273&name=1759443915979_75fadbd7_image-20250521163208-97-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443917666_b719a32c_image-20250521163218-98-1.png?width=2048&height=1273&name=1759443917666_b719a32c_image-20250521163218-98-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443919394_a3342450_image-20250521163227-99-1.png?width=2048&height=1273&name=1759443919394_a3342450_image-20250521163227-99-1.png) --- ### Step 3: Confirm the updated total 1. After saving, return to **View History** 2. You’ll see the updated credit total (e.g., increased from **3 to 5**) > Changes are applied immediately and reflected in the client’s booking eligibility. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443921120_a76d579b_image-20250521163243-100-1.png?width=2048&height=1273&name=1759443921120_a76d579b_image-20250521163243-100-1.png) --- ## Expected outcome The client’s package will now show the adjusted credit balance, and they can continue booking sessions accordingly. All updates are logged in the package history. --- ## FAQs **Q: Can clients see the updated credit balance?** A: Yes — clients can view their available credits via the app or client portal. **Q: What if I accidentally add too many credits?** A: Simply repeat the steps and use the **Deduct** option to correct the total. **Q: Can I add credits to an expired package?** A: No — the package must be active. 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