Overview

When you cancel a class session in CORE, it still appears on the schedule by default — which can cause confusion for team members or clients. If you want to keep your calendar tidy, you can hide cancelled sessions in just a few clicks.

This guide shows you how to cancel a session and remove it from the visible schedule.

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Prerequisites

Before you begin:

• You must have access to Schedule and Schedule Settings
• The session you want to hide must already be cancelled

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Step-by-step instructions

Step 1: Cancel the session

1. Click Schedule in the top navigation
2. Find the session you want to cancel (e.g. Saturday boxing class)
3. Click the pencil icon ✏️
4. Choose Edit Only This Session
5. Click Cancel Session

⚠️ At this point, the class is cancelled but still visible on the schedule.

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Step 2: Hide the cancelled session

1. Click the cog icon ⚙️ (Schedule Settings)
2. Select Hide Cancelled Sessions
3. Find the cancelled class from the list
4. Click Hide Cancelled Session
5. Confirm the action

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Step 3: Confirm it’s removed

Return to your Schedule view — the cancelled session should now be hidden and no longer displayed on the calendar.

✅ Tip: Hiding cancelled sessions is helpful when managing large or recurring class schedules — it keeps the view clean and up-to-date for your team.

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Expected Outcome

The cancelled class will no longer show on your schedule, ensuring that only upcoming and active sessions appear in your team’s calendar view.

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FAQs

Q: Can I undo this and show a cancelled session again?

A: Not directly from the interface. You would need to recreate the class if it needs to be restored.

Q: Do clients get notified when a session is hidden?

A: No — hiding a session only affects your internal schedule view. Clients are notified when the session is cancelled (not hidden).

Q: Can I hide multiple cancelled sessions at once?

A: Currently, cancelled sessions are hidden individually through the Hide Cancelled Sessions screen.

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Still need help?

Reach out to our support team via [email protected]