---
title: Redeem a Gift Card at Checkout
description: redeem gift card checkout
---

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# Redeem a Gift Card at Checkout

**Overview**

You can now redeem gift cards directly during the checkout process via the app. This makes it easier for members to use their gift card balance toward purchases, creating a smoother and more flexible experience.

**Prerequisites**

- The client must have a valid gift card with an active balance.

### **Redeem a Gift Card at Checkout**

#### 1. Start the checkout process

1. Go to the **Point of Sale** screen on the app.
2. Select the item or service your client wants to purchase.

#### 2. Apply the gift card

1. At the payment screen, choose **Redeem a Gift Card** as the payment method.
2. Enter in the gift card code.
3. Select 'Apply gift card'
4. The gift card will redeem and the amount will be added to your account credits. 

> Tip: If the gift card doesn’t cover the full amount, you can split the payment using other methods.

 

                       ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442551979_4934789f_AGV-vUcMfZ-g--D4TyQswZJCsC1V7q6HWLD4XHyHPPMF9LCyay-1.png?width=198&height=428&name=1759442551979_4934789f_AGV-vUcMfZ-g--D4TyQswZJCsC1V7q6HWLD4XHyHPPMF9LCyay-1.png)                             ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442553233_3ca1e025_AGV-vUfy-Wi2XGYeG-BhPjmfm5DhkoTAxFpTnlwxV4BGYbr3jc-1.png?width=193&height=428&name=1759442553233_3ca1e025_AGV-vUfy-Wi2XGYeG-BhPjmfm5DhkoTAxFpTnlwxV4BGYbr3jc-1.png)

#### 3. Complete the payment

1. Once the gift card is applied, select 'Use your account credits'
2. Select the amount you wish to apply and tap 'Apply'
3. Finalize the transaction by selecting **Activate.**

**Expected Outcome**

The gift card balance will be automatically applied to the purchase. Any remaining balance can be used for future transactions. Navigate to **More \> Billing Information \> Account Balance** to view the remaining balance. 

---

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