--- title: CORE | Understand Which Package Fields Are Retroactive description: retroactive --- [Skip to content](https://support.hapana.com/kb/article/782#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) # CORE | Understand Which Package Fields Are Retroactive ## Overview This guide explains which **membership or package settings** in CORE are **retroactive** — meaning updates will affect **existing clients** who already have that package — and which ones are **only applied to new sales going forward**. 🎥 **Watch the walkthrough:** [Click here to watch on Loom](https://www.loom.com/share/dd68de7a663d412f8410e53ccb171f59) Or preview it below:       ## Prerequisites - Admin access to CORE - Understanding of how packages and memberships are sold and edited --- ## Step-by-step overview --- ### Most fields are NOT retroactive If you **edit** a package or membership to change things like: - **Price** - **Credit amount** Those changes will **not** impact any existing clients. They will only apply to **new purchases** going forward. > Tip: Always double-check if you're updating a live membership that has existing active users. --- ### Retroactive field #1: Session Types 1. Go to **Payments \> Retail Configurations** 2. Select Session Package or Membership 3. Select a package name to edit the package or membership. 4. Under **Session Types**, add or remove session types. 5. Click **Edit Package** to save. ✅ This update will apply to **all clients** currently using this membership or package — existing and new. > Example: If you add "Martial Arts" to a membership, clients who already hold it will now see those credits available.   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445214916_c13996bc_image-20250606144200-17-1.png?width=2048&height=769&name=1759445214916_c13996bc_image-20250606144200-17-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445216612_1e143ed0_image-20250606144213-18-1.png?width=2048&height=769&name=1759445216612_1e143ed0_image-20250606144213-18-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445218128_97033fae_image-20250606144228-19-1.png?width=2048&height=769&name=1759445218128_97033fae_image-20250606144228-19-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445219628_cd3b8821_image-20250606144238-20-1.png?width=2048&height=769&name=1759445219628_cd3b8821_image-20250606144238-20-1.png)         --- ### Retroactive field #2: Shared Locations 1. Edit the relevant package or membership by repeating steps 1-3 above. 2. Scroll to **Shared Locations**. 3. Add new shared studios (either select all or specific ones). 4. Click **Edit Package** to save. ✅ All current clients with that membership will now be able to use it at the newly shared locations. > Tip: Great for when you're opening new locations or linking sister sites.   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445221193_78ddf93d_image-20250606144301-21-1.png?width=2048&height=769&name=1759445221193_78ddf93d_image-20250606144301-21-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445223572_5aba43c0_image-20250606144314-22-1.png?width=2048&height=769&name=1759445223572_5aba43c0_image-20250606144314-22-1.png)     --- ## Expected outcome Only specific fields — like **Session Types** and **Shared Locations** — will apply to both current and future members. Other changes like pricing or billing frequency will only apply going forward. --- ## FAQs **Q: Will changing a membership name update it for current members?** A: No. Most visual elements are only changed for new purchases. **Q: Can I force a credit amount change for existing members?** A: No. You would need to manually adjust individual member credits. **Q: Are shared location changes instant?** A: Yes — as soon as you save the update, it’s applied to all relevant members. --- **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana