--- title: CORE | Control duplicate credit rules for memberships and packages description: duplicate credit rules --- [Skip to content](https://support.hapana.com/kb/article/798#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) # CORE | Control duplicate credit rules for memberships and packages ## Overview To prevent confusion (and double-ups), you can control whether members can buy multiple memberships or packages with the same session types. This setting helps you manage what’s available to members and keep your credits clean and easy to track. 🎥 **Watch the walkthrough**: [Click here to watch on Loom](https://www.loom.com/share/057a8287439d4cf3a1d21ec35b0a8f42?sid=467498af-772e-4e5b-b0b2-21f64a6c2af9) Or preview it below:     ## Prerequisites Before you begin: - Know whether you want to **allow or prevent** duplicate session types - Understand which products (memberships or packages) use the same **session types** - Confirm whether the member already has an **active** product --- ## Step-by-step explanation --- ### Step 1: Understand what the settings do There are two key toggles in your system: - **Allow membership sales with duplicate credits or session types** - **Allow package sales with duplicate credits or session types** These settings give you control over whether members can purchase **another product** (membership or package) that includes the **same session type** they already have access to. 1. Click your profile in top right corner of screen \> Select **Account Settings** from dropdown 2. Go to **Configuration** 3. Scroll down to Business Profile 4. Click ‘Edit’ to update 5. Find options **Allow membership sales with duplicate credits or session types & Allow package sales with duplicate credits or session types**   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441835402_128e9f72_image-20250606163540-104-1.png?width=2048&height=769&name=1759441835402_128e9f72_image-20250606163540-104-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441836898_bbf40213_image-20250606163548-105-1.png?width=2048&height=769&name=1759441836898_bbf40213_image-20250606163548-105-1.png)   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759441838402_718bf701_image-20250606163557-106-1.png?width=2048&height=769&name=1759441838402_718bf701_image-20250606163557-106-1.png)     --- ### Step 2: What happens when you set it to **No** - If set to **No**, a member **cannot** purchase a second product with the **same session type** as one they already have **active** - This only applies to **active** products — expired packages or memberships won’t block the new purchase > Tip: A membership with “Classes” won’t block a package with “Classes” — and vice versa. These rules apply within product types only. --- ### Step 3: What happens when you set it to **Yes** - If set to **Yes**, members **can** purchase multiple memberships or packages that include the same session types or credits - Use this option if your members often stack products (e.g. 10-pack + unlimited membership) --- ## Expected outcome You’ll have full control over how your clients stack their credits — either preventing duplicates for clarity, or allowing overlap for flexibility. --- ## FAQs **Q: Will this block purchases of different session types?** A: No — it only applies when the **same session type** is included in multiple products of the same type. **Q: Does this apply to expired memberships or packages?** A: No — the rules only apply to **active** products. **Q: Can I allow duplicates for packages but block them for memberships?** A: Yes — the settings work independently for memberships and packages. --- ## **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana