--- title: CORE | Bulk cancel sessions on the schedule description: bulk cancel --- [Skip to content](https://support.hapana.com/kb/article/799#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) # CORE | Bulk cancel sessions on the schedule ## Overview Need to cancel multiple classes in one go? Instead of doing it manually one by one, use the bulk cancel tool to save time and stay in control. This guide walks you through cancelling several sessions at once — and how to hide them so clients don’t see them on the app or web. 🎥 **Watch the walkthrough**: [Click here to watch on Loom](https://www.loom.com/share/0e1d2942319948bf9a6f1ddd1fb44f25) Or preview it below:     ## Prerequisites Before you begin: - Make sure you have **admin access** to the schedule - Know which sessions (and date range) you want to cancel - Be ready to download a **CSV record** of the cancelled sessions if needed --- ## Step-by-step instructions --- ### Step 1: Open the bulk cancel tool 1. Go to your **Schedule** 2. Click the **cogwheel icon** 3. Select **Bulk cancel sessions**   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442354239_f0fd0d6a_image-20250606163900-107-1.png?width=2048&height=1355&name=1759442354239_f0fd0d6a_image-20250606163900-107-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442356591_f264c4a2_image-20250606163909-108-1.png?width=2048&height=1355&name=1759442356591_f264c4a2_image-20250606163909-108-1.png)   --- ### Step 2: Select your date range 1. Use the calendar to pick a **custom date range** or shortcut (e.g. **next 7 days**) 2. Click **Apply** ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442358849_6e53f5b4_image-20250606163919-109-1.png?width=2048&height=1355&name=1759442358849_6e53f5b4_image-20250606163919-109-1.png) --- ### Step 3: Review and untick any sessions you want to keep 1. All sessions in the selected date range will be **ticked by default** 2. Untick any classes you **don’t want to cancel** > Tip: Take your time — once cancelled, there's no undo button ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442360471_398ad27b_image-20250606163929-110-1.png?width=2048&height=1355&name=1759442360471_398ad27b_image-20250606163929-110-1.png) --- ### Step 4: Cancel the selected sessions 1. Click **Cancel selected and download as CSV** 2. A download will begin with a record of what’s being cancelled 3. Confirm the cancellation when prompted > Tip: Use the CSV as a log for internal tracking or reporting --- ### Step 5: Hide cancelled sessions from your schedule 1. Go back to the **cogwheel icon** 2. Click **Hide cancelled sessions** 3. Filter by date if needed, then click **Apply** 4. Tick the cancelled sessions and click **Confirm** > Tip: Hiding cancelled sessions keeps your app and schedule view clean for clients ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759442362109_12a75128_image-20250606163939-111-1.png?width=2048&height=1355&name=1759442362109_12a75128_image-20250606163939-111-1.png) --- ## Expected outcome You’ll cancel multiple sessions in one go and keep your schedule looking tidy by hiding cancelled classes from the client view. --- ## FAQs **Q: Can I undo a bulk cancel?** A: No — once you cancel sessions, they can’t be restored. Always double-check before confirming. **Q: Do clients get notified when I cancel in bulk?** A: That depends on your communication trigger settings. You can check those in your email/SMS configurations. **Q: Can I use this for just one class?** A: Yes — just select a narrow date range and untick everything except the session you want to cancel. --- **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana