42
Overview
Premium Actions are advanced automation features available within GROW workflows that enable enhanced functionality beyond standard actions. These features incur an additional charge and can be activated at the HQ or subaccount level depending on your workflow design.
Premium Workflow Trigger
|
Trigger |
Description |
Requirements / Notes |
|
Incoming Webhook |
This is a workflow trigger (not an action) that generates a unique URL to listen for incoming webhooks. When a webhook with a valid payload is sent to the URL, it triggers the workflow. |
Used to initiate workflows from external systems via webhook. |
🔔 Though technically a trigger, Incoming Webhook is considered a Premium Action for billing purposes.
Available Premium Actions
|
Action |
Description |
Requirements / Notes |
|
Push Notification |
Sends a push notification to users via the mobile app (HQ or sublocation level). |
Requires Hapana to configure relevant custom fields prior to use. |
|
Copy Function |
Copies contacts from one subaccount to another. Commonly used when a form/survey is submitted at the HQ level. |
Can be configured to copy across any subaccounts. |
|
Google Sheets Integration |
Sends workflow data to a designated Google Sheet for reporting or tracking. |
Customer must integrate their Google account via the Integrations panel. |
|
Slack Message |
Triggers a Slack message to a specified channel or user when a workflow condition is met. |
Customer must integrate Slack via the Integrations panel. |
|
Custom Webhook |
Sends POST, PUT, GET, or DELETE requests to external systems using a fully configurable webhook. |
Requires proper endpoint and payload formatting. A free Webhook action is also available (POST/GET only). |
Pricing
-
Base Fee: $5/month per subaccount using at least one Premium Action.
-
Included Usage: 166 Premium Actions per month are included in the base fee.
-
Overage Charges:
-
$0.02 USD per additional action
-
$0.03 AUD per additional action
-
💡 Premium Actions are billed based on usage per subaccount. Both workflow actions and the Incoming Webhook trigger count toward usage. $5 credit based on currency billed (see MSA).
Setup & Support
To enable Premium Actions or confirm proper configuration:
-
Contact [email protected]
-
Integrate external systems (Google Drive, Slack, etc.) via the Integrations Panel
-
For Push Notifications, ensure required custom fields are set up by Hapana
-
For Incoming Webhooks, your system must be able to send a valid JSON payload to the trigger URL
