---
title: Dashview FAQ
description: dashview FAQ
---

[Skip to content](https://support.hapana.com/kb/article/853#main-content)

English

Show submenu for translations

[![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw)

[Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw)

 Hapana Help | Find answers here

- There are no suggestions because the search field is empty.

1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en)
2. [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en)

# Dashview FAQ

#### **Overview**

This guide will outline the FAQs for the Dashview platform - one of our Hapana products. Dashview is a BI (Business Intelligence) tool that is used to create a high level overview of metrics for day to day management and decision making within a business.

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/202660131858" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="202660131858" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

#### **Contents**

1. Access
2. Dashboards
3. Metric Definition

### **Access**

**Q: How can I give access to Dashview to a new user?**

A: Go to your Hapana Hub [https://\[brand\].hapana.com](https://bodyfittraining.hapana.com/)

- Click on the **Key** in the bar menu to access the `User Access` tab
- Click on **+ Add new user** and add the access rule(s) for the user - includes access policies and location access.

![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/08-26/3494710a-7e35-4e14-8686-f8d6687260ad/image-20250826115730-1.png)

The provisioning process runs at **9:00AM **and **01:00PM AEDT **each day**. **Once a user has been created, they will be added to Dashview at the next provisioning run**,** with the same permissions that are configured in Brands.

### **Dashboards**

#### **General**

**Q: When is the data refreshed?**

A: We have improved the syncing process, Dashview now refreshes six times daily, UTC time:

| **UTC (Standard)**   | **Pacific Time (PST)**   | **Sydney Time (AEDT)**   |
| --- | --- | --- |
| **01:30** | 17:30 (**previous day**) | 12:30 (same day) 🔋 |
| **05:30** | 21:30 (**previous day**) | 16:30 (same day) 🔋 |
| **09:30** | 01:30 (same day) 🔋 | 20:30 (same day) 🔋 |
| **13:30** | 05:30 (same day) 🔋 | 00:30 (**next day)** |
| **17:30** | 09:30 (same day)🔋 | 04:30 (**next day)** |
| **21:30** | 13:30 (same day)🔋 | 08:30 (**next day)** |

🔋➜ Collects full yesterday’s data

**Q: Can I remove the locked dashboards?**

A: The locked dashboards cannot be removed since they are part of the Hapana suite.

**Q: Can I drill through my Active, Suspended, Cancelled and New members?**

A: Drill-through functionality is **not currently available** for these KPIs. These figures and are presented in an aggregated format, which does not support detailed breakdowns at this time.

#### **Revenue**

**Q: Why can’t I see the Gross Revenue in Dashview?**

A: If you are working with multiple currencies, you will need to select a country in order to view the Gross Revenue.

**Q: Why do I have ‘Unknown' revenue in Dashview when selecting** `Type` **from the Membership Table?**

A: The ‘**Unknown**’ revenue includes all types of revenue which are not Package or Membership, e.g., POS, Giftcard, Event (Walk-in), etc. To see the ‘Revenue' breakdown, select ‘**Revenue Type**’ (Payment) instead of ‘Type’ (Membership).

#### **Intro Offers**

**Q: Why does the # of Intro Offer sales not match the # of sales in** ***Sales by Service*** **in CORE?**

A: The **Intro Offer** metric in the *Sales | Intro Offers* dashboard only reflects items explicitly flagged as *Intro Offer* in CORE. If a package or membership is created with the category set to *Intro Offer* but the **Intro Offer flag** is not enabled in the settings, Dashview will not count it.

#### **Metric Definition**

Metrics flagged ***KPI** *are aggregated data and do not support detailed breakdowns at this time.

Metrics flagged *Refined *have been reviewed and logic has been refined to ensure more reliable results and clearer interpretations, ***cf. Dashview Cloud | Release Note***.

#### **Daily Snapshot**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205429285177" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205429285177" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| # Active Members ***KPI** Refined* | Count of unique member records with an **active membership** with greater than $0.00 recurring, or having been paid in full (no future dues, but is not yet expired or cancelled) of the **last** date in the range selected. | $0 memberships, suspensions, future dated memberships, packages, Pre-Sales and Removed members. |
| # Active Clients ***KPI **Refined* | Count of unique clients with an **active package** that has credits available for use as of the **last** date in the range selected. | $0 packages, future dated packages and memberships |
| Total Session Attendance | Count of the total clients marked as attended at sessions in the range selected. Note: If client attends multiple session on same day, all attendances during the day will be counted. | General checkin, Late Cancel, No Show |
| Avg Session Attendance | Number of **attendances** divided by total number of **active clients** + **active members** at the end of a selected date range. |   |
| # New First Time Members ***KPI **Refined* | Count of unique clients who have purchased for the **first time** a **recurring membership** with amount greater than $0.00 within the selected date range. | Clients who have already purchased before (**paid membership**), $0 memberships and packages |
| # Cancelled Members ***KPI **Refined* | Count of members made inactive (no future recurring dues) due to being cancelled on, or is expired within the selected date range.   | Clients having an other **active membership** at the time of the cancellation, Complete memberships and cancellations of free memberships. |
| # Suspended Members ***KPI **Refined* | Total count of clients with a **suspended payment **as of the **last** date in the range selected. Note: If client has two suspended memberships, they will be counted twice. | Membership suspended when payment is cancelled |
| Gross Revenue | Total income received, adjusted by adding all taxable and non-taxable revenue sources (fees) and subtracting outflows such as discounts, refunds, credits, and gift card redemptions. |   |

 

#### **Revenue**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205418241715" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205418241715" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Gross Revenue | Total income received, adjusted by adding all taxable and non-taxable revenue sources (fees) and subtracting outflows such as discounts, refunds, credits, and gift card redemptions. |   |
| Active Members Current Lifetime Value | Average revenue generated per active member across business locations. It is calculated by dividing the total gross revenue by the average number of **active** members per business. Note: It only shows the current Lifetime Value, no historical data available. | No historical data, only looks at **current** active members. |
| Avg Revenue per Location | Average revenue generated per business location. |   |
| Revenue Per Members ***KPI** Refined* | Average amount generated per **active member**, normalized by business location. |   |
| New Membership Yield ***KPI** Refined* | Total amount of New Clients with Membership recurring dues. Note: It is fetching the **first recurring** invoice amount to calculate the total amount. | Clients who have already purchased before (**paid membership**), $0 memberships and packages |
| Cancellation Yield ***KPI **Refined* | Total amount of Cancelled memberships on a given day. Note: It is fetching the **membership value** to calculate the total amount. | Clients having an other **active membership** at the time of the cancellation, Complete Memberships, cancellation of free memberships. |
| Net Yield ***KPI **Refined* | `New Membership Yield` **-**  `Cancellation Yield` |   |
| Gross Revenue - Recurring | Total income earned through recurring billing (i.e., memberships or subscriptions). | One-time payments |
| Gross Revenue - Non Recurring | Total income earned through non-recurring revenue such as: - Casual or drop-in session payments - Intro packs - Packages - Single-use purchases or POS | Recurring payments (i.e., memberships or subscriptions) |

#### **Locations**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205429285224" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205429285224" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| # Locations | Count of business names in the location dataset |   |
| Avg Revenue per Location | Average revenue generated per business location. |   |
| Avg Location Age | How long (in years) locations have been operating, on average. |   |
| Avg # of Active Memberships ***KPI **Refined* | Average number of active members (paid memberships) per location. Note: It is fetching the MAX of Active Members for each location within the selected date range. | `Active Clients` (paid packages) |
| Locations with less than 140 Members ***KPI **Refined* | Count of locations with number of **active members** as of the last day of the range selected is **less than 140**. |   |

#### **Members**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205429273779" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205429273779" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Total Members ***KPI **Refined* | `# Active Members` + `# Suspended Members` | $0 memberships, future dated memberships and packages |
| # Active Members ***KPI** Refined* | Count of unique member records with an **active membership** with greater than $0.00 recurring, or having been paid in full (no future dues, but is not yet expired or cancelled) of the **last** date in the range selected. | $0 memberships, suspensions, future dated memberships and packages |
| # Suspended Members ***KPI** Refined* | Total count of clients with a **suspended payment **as of the **last** date in the range selected. Note: If client has two suspended memberships, they will be counted twice. | Membership suspended when payment is cancelled |
| Member Retention Rate ***KPI **Refined* | The percentage of members who remained active (did not cancel) during the selected date range. Note: Higher Retention Rate is good, it means more members are staying with your service. **Only available month by month**. | $0 memberships, future dated memberships and packages |
| Member Attrition Rate ***KPI **Refined* | The percentage of members who have cancelled their memberships during the selected date range, relative to the total number of members at the start of that period. Note: Lower Attrition Rate is good, it means fewer members are leaving (cancelling their membership). **Only available month by month**. | $0 memberships, future dated memberships and packages |
| Avg Tenure | Average duration (in days) of **current** **active** and **suspended** memberships. Note: It only shows the current Avg Tenure, no historical data available. | Future dated memberships and packages No historical data, only looks at **current** active and **suspended** memberships |
| # New First Time Members ***KPI **Refined* | Count of unique clients who have purchased for the **first time** a **recurring membership** with amount greater than $0.00 within the selected date range. | Clients who have already purchased before (**paid package or membership**), $0 memberships and packages. |
| Avg Suspension *Refined* | Average duration (in days) of **current** **suspended** memberships. Note: It only shows the current Avg Suspension, no historical data available | No historical data, only looks at **current** **suspended** memberships |
| % Suspended Members ***KPI** Refined* | `# Suspended Members` / `Total Members` This metric reflects the share of suspended memberships among currently active or suspended members. | Non-members like cancelled or inactive clients |
| # Cancelled Members ***KPI **Refined* | Count of members made inactive (no future recurring dues) due to being cancelled on, or is expired within the selected date range. | Clients having an other **active membership** at the time of the cancellation. |
| # New Members ***KPI **Refined* | Count of unique clients who have purchased for the **first time** a **recurring membership** with amount greater than $0.00 within the selected date range. Note: Same as `# New First Time Members` | Clients who have already purchased before (**paid package or membership**) and $0 memberships |
| # Active Members – Starting ***KPI **Refined* | Count of unique member records with an **active membership** with greater than $0.00 recurring, or having been paid in full (no future dues, but is not yet expired or cancelled) of the **start** date in the range selected. | $0 memberships, suspensions and future dated memberships |
| # Suspended Members - Date Range Start ***KPI** Refined* | Total count of clients with a **suspended payment **as of the **start** date in the range selected. Note: If client has two suspended memberships, they will be counted twice. | Membership suspended when payment is cancelled |

#### **Sales**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205429285157" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205429285157" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

#### **Sales | Intro Offers**

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Intro Offers | Total number of packages purchased flagged as Intro Offer in CORE settings and has at least one payment recorded. | Intro Offers with a **flag turned off** in CORE. |
| Intro Offers Value | Value of intro offers purchased during the selected date range, including packages and memberships. |   |
| Intro Offers Average Value | `Intro Offers Value` / `Intro Offers` |   |

 

#### **Sales | Packages**

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Packages Purchased | Total number of package purchased. | Flagged Intro Offers and Memberships |
| Packages Purchased Value | Value of packages purchased the selected date range. | Flagged Intro Offers and Memberships |
| Packages Average Value | `Packages Purchased Value` / `Packages Purchased` |   |

 

#### **Sales | Memberships**

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Memberships Purchased | Total number of package purchased. | Flagged Intro Offers and Packages |

#### **Attendance**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205418241716" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205418241716" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Total Bookings | `Sessions Booked` |  |
| Booking Utilisation | `Sessions Booked` / `Booking Capacity` |  |
| Total Attendance | `Sessions` |  |
| Attendance Utilisation | `Sessions Attended` / `Booking Capacity` |  |
| Total Sessions | Count the total number of sessions open within the selected date range. | Sessions cancelled by location |
| Booking Capacity | Count the total of spots available for the total sessions within the selected date range. |  |
| Sessions Booked | Count the total number of bookings within the selected date range. |  |
| Sessions Attended | Count the total number of attendee check-ins within the selected date range. | Late Cancel and No Show |
| Sessions Late Cancel | Count the total number of late-cancelled bookings within the selected date range. Note: Clients did not cancel in time to retain their credits. |  |
| Sessions No Show | Count the total number of No Show bookings within the selected date range. Note: Clients did not cancel and did not show up, their credits were forfeited. |  |

#### **Payments**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3427843/id/205429285174" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="205429285174" data-hsv-style="" data-hsv-width="1920" data-hsv-height="1080" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

| **Metric** | **Definition** | **Excludes** |
| --- | --- | --- |
| Payments | Number of payments broken down by status (i.e., Paid, Partially Refunded, Pending, Refunded, Failed) and by method of payment (i.e., Cash, Credit Card, Bank, etc.). |  |

***Rankings*** & ***Benchmarks*** dashboards use existing metrics displayed in the previous dashboards.

- [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content)

    - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings)
    - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts)
    - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile)
    - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations)
    - [Other](https://support.hapana.com/member-management?hsLang=en#other)
    - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule)
    - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page)
    - [General](https://support.hapana.com/member-management?hsLang=en#general)
    - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting)
    - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard)
    - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings)
    - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors)
    - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer)
- [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content)

    - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app)
    - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts)
    - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing)
    - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations)
    - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings)
    - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations)
- [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content)

    - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app)
    - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk)
- [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en)
- [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en)

- [About us](https://hapana.com/about-us/)
- [Careers](https://hapana.com/careers/)
- [Contact us](https://hapana.com/contact-us/)
- [Privacy policy](https://hapana.com/privacy-policy/)
- [Terms & conditions](https://hapana.com/terms-and-conditions/)

[![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en)

Copyright © 2025, Hapana

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/202659623241/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/DashView%20Cloud%20Features%20Overview%20FINAL%20(1).mp4",
  "dateModified" : "2026-05-27T01:56:20.893Z",
  "duration" : "PT3M49.089S",
  "height" : 1080,
  "name" : "DashView Cloud Features Overview FINAL (1)",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/DashView%20Cloud%20Features%20Overview%20FINAL%20(1).mp4/medium.jpg",
  "uploadDate" : "2025-12-15T22:24:36.442Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205418222849/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205418222849/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T01:56:11.286Z",
  "duration" : "PT3M46.441S",
  "height" : 1080,
  "name" : "1. Daily Snapshot Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/1.%20Daily%20Snapshot%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:11:02.843Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205429279523/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205429279523/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T02:01:09.379Z",
  "duration" : "PT4M26.821S",
  "height" : 1080,
  "name" : "2. Revenue Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/2.%20Revenue%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:07:24.755Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205418235830/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205418235830/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T01:56:45.488Z",
  "duration" : "PT3M42.471S",
  "height" : 1080,
  "name" : "3. Location Performance Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/3.%20Location%20Performance%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:09:41.810Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205418242589/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205418242589/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T02:00:56.671Z",
  "duration" : "PT4M12.076S",
  "height" : 1080,
  "name" : "4. Members Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/4.%20Members%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:09:54.816Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205428991910/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205428991910/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T02:00:52.099Z",
  "duration" : "PT3M8.918S",
  "height" : 1080,
  "name" : "5,6,7. Sales Dashboards Overview Guide",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/5%2c6%2c7.%20Sales%20Dashboards%20Overview%20Guide.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:10:11.755Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205429279798/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205429279798/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T02:00:53.297Z",
  "duration" : "PT3M21.526S",
  "height" : 1080,
  "name" : "8. Attendance Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/8.%20Attendance%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:10:23.549Z",
  "width" : 1920
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://support.hapana.com/media-transcripts/205418222758/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/205418222758/inherited/web_optimized.mp4",
  "dateModified" : "2026-05-27T01:55:49.915Z",
  "duration" : "PT3M0.838S",
  "height" : 1080,
  "name" : "9. Payments Dashboard Overview",
  "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/9.%20Payments%20Dashboard%20Overview.mp4/medium.jpg",
  "uploadDate" : "2026-01-20T00:10:33.281Z",
  "width" : 1920
}
```