Articles
Add CC and BCC to emails in the email composer
Adding tags to multiple contacts at once
Add internal comments and mention team members in Contact Conversations
Creating Smart Lists
Export contacts into a CSV file
Import contacts using a CSV file
Recover deleted contacts or reverse a bulk delete
Remove tags from multiple contacts at once
Remove tags from multiple contacts at once
Select “To” and “From” numbers for SMS messages
Understand contact engagement scores
Using conversation snippets
