--- title: Days to Sign Up Report description: How to use the Days to Sign Up Report --- [Skip to content](https://support.hapana.com/days-to-sign-up-report#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) # Days to Sign Up Report ### Overview The **Days to Sign Up Report** helps you understand how long it takes leads to become active clients. It shows the number of days between when a lead was created and when they signed up, giving you a clear picture of your sales cycle and lead conversion efficiency. Use this report to identify trends for example, how quickly leads convert after first contact and to refine your follow-up strategies. --- #### Prerequisites - You must have access to the **Reports** module. - Leads and client records must be active in your account. - Your role permissions must include **report viewing** rights. --- ### **Access the Days to Sign Up Report** #### 1. Review the Report Table 1. Log in to Core 2. Click **Reports** from the Navigation bar 3. Within the Marketing Category, select **Days to Sign Up Report** report ![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/10-27/cc996492-84ee-4c40-aaef-f96a8df02595/image-20251028094841-3.png) --- #### 2. Apply a Filter to Refine Search 1. Use the filter dropdowns at the top of the page to refine your search. 2. Select a **field** (such as **First Name**, **Last Name**, **Email, Gender, Birth Month, Age, Client Status** or **Phone**). 3. Choose a **filter condition** (e.g., *contains*, *begins with*, *ends with*, *is*). 4. Enter the value you want to filter by. 5. Click the **green checkmark** to apply or the **orange refresh icon** to reset. ![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/10-27/54bf3d88-2ab3-4ebf-bf49-cf3c0901f8d3/image-20251028100448-4.png) --- #### 3. Review the Report Table Once the report loads, you’ll see a table displaying: - **Full Name:** Client’s complete name. - **Email:** Client's email address. - **No. of Days as Prospect:** Number of days between when the lead was created and when they signed up. - **Signup Date:** Date the lead converted into an active client. --- #### **Expected Outcome** After following these steps, you’ll have a clear report showing how long it takes each lead to sign up as a client. This data helps you: - Measure sales cycle length and lead nurturing success - Identify quick-to-convert versus long-term prospects - Improve lead follow-up timing and communication --- #### **FAQs** **Q. Can I export the Days to Sign Up report?** A. Yes. Click the **download icon** at the top right of the report to export your data. **Q. Why can’t I see some clients in the report?** A. Only leads that have converted to clients appear in this report. Check that the client’s status is set to *Active*. --- Need more help? 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