Marketing Solutions
Previously GROW
App
Contacts
- Add CC and BCC to emails in the email composer
- Understand contact engagement scores
- Adding tags to multiple contacts at once
- Using conversation snippets
- Export contacts into a CSV file
- Import contacts using a CSV file
- Recover deleted contacts or reverse a bulk delete
- Add internal comments and mention team members in Contact Conversations
- Remove tags from multiple contacts at once
- Creating Smart Lists
- Select “To” and “From” numbers for SMS messages
- Remove tags from multiple contacts at once
Marketing
- Send a bulk SMS to contacts from the Contacts tab
- Integrating META with GROW
- Understand the difference between email templates and campaigns
- Send a regular email campaign (Send Now, Schedule or Batch)
- Save elements in the email builder for quick access
- Reschedule a campaign email built in the email builder
- Pause or cancel a scheduled email
- Import an HTML email template into a campaign
- Guide to pre-built contact segments
- Add Google Fonts to email templates and campaigns
- View email performance statistics
- Understand email deliverability basics
- Resend emails to leads who didn’t open them
- Preview and test your email campaign templates
- Hide email elements on mobile view
- Edit your email format for mobile
- Add a GIF to your email campaign
- Using the Social Planner on GROW
Conversations
- Save draft messages in the Conversations tab
- Use conversation filters to manage your inbox
- Mark unread conversations as read
- Understanding Segments in SMS
- Conversational AI | Training the Conversation AI Bot
- Conversational AI | How to create a Social Post with Content AI
- GROW | Improving Email Deliverability
- Conversational AI | Overview
- Conversational AI | Auto-Pilot Mode in Conversation AI for Efficient Communication