---
title: Fitness Passport Reporting Process
description: Hapana Fitness Passport
---

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# Fitness Passport Reporting Process

Hapana does not have a direct integration with Fitness Passport. Instead, Fitness Passport requires the brand to provide a report showing eligible member check-ins so they can process payment.

#### **Initial Setup**

 When setting up the site in Core:

- Create a Custom Property specifically for Fitness Passport. Please see our [How to Set up Custom and Common Properties for Clients](https://support.hapana.com/kb/article/737?hsLang=en) help article for steps on this.
- Set this up to capture the client’s Fitness Passport number.
- Make sure this field is included as part of the client signup process. Please see our [How to Set up Client Sign-up Fields for Business and Client Mode](https://support.hapana.com/kb/article/717?hsLang=en) help article for steps on this.
- Once a Fitness Passport member signs up, they should enter their Fitness Passport number into this field.

---

#### **Pulling the Fitness Passport Report**

 When the brand needs to submit its reporting:

- Go to Reports in Core.
- Open the Client Check-in Report.
- Select the required date range for the reporting period.
- Filter the report using the Fitness Passport Custom Property.
- Filter out any clients who do not have a Fitness Passport number.
- Review the report to confirm it shows:

1. Client details
2. Fitness Passport number
3. Number of check-ins within the selected date range

- Export the filtered report.
- Provide the report to Fitness Passport for payment processing.

---

#### **Quick Checklist**

 Custom Property set up → Fitness Passport number captured → Client Check-in Report → Select date range → Filter Fitness Passport members → Check check-ins → Export → Send to Fitness Passport.

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