Fitness Passport Reporting Process

Hapana does not have a direct integration with Fitness Passport. Instead, Fitness Passport requires the brand to provide a report showing eligible member check-ins so they can process payment.

Initial Setup

When setting up the site in Core:

Create a Custom Property specifically for Fitness Passport. Please see our How to Set up Custom and Common Properties for Clients help article for steps on this.
Set this up to capture the client’s Fitness Passport number.
Make sure this field is included as part of the client signup process. Please see our How to Set up Client Sign-up Fields for Business and Client Mode help article for steps on this.
Once a Fitness Passport member signs up, they should enter their Fitness Passport number into this field.

Pulling the Fitness Passport Report

When the brand needs to submit its reporting:

Go to Reports in Core.
Open the Client Check-in Report.
Select the required date range for the reporting period.
Filter the report using the Fitness Passport Custom Property.
Filter out any clients who do not have a Fitness Passport number.
Review the report to confirm it shows:

Client details
Fitness Passport number
Number of check-ins within the selected date range

Export the filtered report.
Provide the report to Fitness Passport for payment processing.

Quick Checklist

Custom Property set up → Fitness Passport number captured → Client Check-in Report → Select date range → Filter Fitness Passport members → Check check-ins → Export → Send to Fitness Passport.