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Home > Product Release Notes > May 2021 | Product Updates and Release Notes
May 2021 | Product Updates and Release Notes
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Client Membership Management | Cancelling Client Memberships and Marking Future Bookings as 'Pending' Payment

Customers have been reporting that when they are cancelling a recurring membership, that has future bookings against the credits, all of the future bookings continue to be paid via the cancelled membership, even after the cancellation date.

As a means to resolve these sessions beyond the cancellation date, the system shall mark these sessions as Pending Payment. These sessions will not continue to be paid via credits of the cancelled membership.  As a user you still have the option to cancel the sessions when you cancel the membership. 


Here is the link to the Release Notes and new user flow. 

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