---
title: No Show Report | Updated April 2025
description: no show
---

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# No Show Report | Updated April 2025

**Overview**

Missed sessions aren’t just empty spots on the mat — they’re missed dollars, too. That’s why we’ve upgraded the No Shows Report with three powerful new columns: Revenue, Package Name and Package Type. Now you can track the cost of no-shows, spot booking trends, and get way smarter with scheduling and sales decisions.

### **What’s New? **

You can now:

- Add Revenue, Package Name, and Package Type columns by hitting Edit Report Settings
- See those columns right inside the No Shows Report
- Get the full picture when you export to CSV

 

---

**Column Logic**

 

**Revenue**

Breaks down the $$ value of a missed spot:  
  

- Drop-in: Revenue = Drop-in Rate
- ClassPass: Revenue = $0
- Credit Package: Revenue = (package cost ÷ total credits) × credits used. 
  
    - For example: Ty has an active 10 Class Pack on his account that he paid $250 for. At the time of the no show he had used 5 credits of the available 10.   
       Revenue = ($250 ÷ 10) x 5.   
       Therefore, revenue = $125.

 

**Package Name**  
 Shows the exact name of the pack or membership booked (think “10 Class Pack”, “Gold Membership”, etc.).

 

**Package type**  
 Tells you how the session was booked:

- Membership
- Package
- Drop-in
- ClassPass = grouped under “Package”

 

---

### **Who is this useful for?**

- Gym owners can finally see missed revenue at a glance
- Managers can spot underperforming times and adjust schedules
- Ops teams can track how packages are really doing
- Membership consultants get real data to back up their pitch

 

---

### **Where to find it?**

### Navigate to Reports \> Client and attendance \> No shows \> Edit report settings ✅ Tick the boxes for Revenue, Package Name, and Package Type 📄 Export to CSV when you need the data in your hands

 

### **Things to keep in mind!**

- ​​The report might load a little slower with all three columns on
- Revenue accuracy depends on having clean booking date

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