---
title: Book Overlapping Sessions for Different Services
description: overlapping sessions
---

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# Book Overlapping Sessions for Different Services

**Overview**

This guide explains how members can now book overlapping sessions for different services directly through the app or embed widgets — as long as the Schedule Templates allow it. Business Owners have full control over which services permit overlapping, reducing front desk workload and offering members more flexible booking options.

 

**Prerequisites**

• Access to **Core** to update **Schedule Templates**

• Members booking through the updated **App** or **Embed** interface

• Booking System API integrated and updated

 

**Step-by-Step Instructions**

 

**For Gym Staff | Enable overlapping sessions in Core**

 

**Step 1: Navigate to Schedule Templates**

- Log into **Core**.
- Go to **Schedule** \> **Schedule Settings **\> **Schedule Templates**.

 

**Step 2: Edit the desired schedule template**

- Click the **Pencil Icon** alongside the template you wish to allow overlapping sessions. 
- Find the toggle labeled **Allow Overlapping Sessions**.
- Switch it to **Yes**.

 

Tip: You must enable this setting for **each** service you want to allow overlapping.

 

**Step 3: Save your changes**

1\. Click **Update Template** or **Save and update all future sessions** after enabling overlapping.

2\. Repeat for any other service templates where overlapping should be permitted.

 

![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759442056230_40943815_Overlapping-bookings-1.png)

![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759442057706_b4d0eae1_Overlapping-bookings---Simplified-1.png)

 

---

**For Members | Book overlapping sessions in the App or Embed**

 

**Step 1: Open the app or booking portal**

• Log into your gym’s **app** or **online booking portal**.

 

**Step 2: Select your services**

• Choose your desired time slots for multiple services (e.g., Pool and Compression).

 

**Step 3: Complete your booking**

• If overlapping is allowed for both selected services, your bookings will succeed — even if the sessions overlap partially.

 

Tip: If overlapping isn’t enabled on one of the templates, the booking will be blocked.

 

**Behavior examples**

 

**Example 1:**

• Template A (No Overlap)

• Template B (Overlap Allowed)

• Template C (Overlap Allowed)

• Booking A + C → ❌ Fails (Template A doesn’t allow overlapping)

• Booking B + C → ✅ Works (both templates allow overlapping)

 

**Expected outcome**

Members can book multiple, overlapping services in a single visit without contacting staff. Gym managers control which services permit overlapping for better customization and fewer manual overrides.

 

**Troubleshooting / FAQs**

 

**Q: What if one template allows overlap but the other doesn’t?**

A: The booking will be blocked. Both templates must have **Allow Overlapping Sessions** enabled.

 

**Q: Is overlapping enabled by default?**

A: No. The default setting is **No**. Managers must manually enable overlapping for each service.

 

**Still need help?**

Reach out to our support team via support@hapana.com

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