---
title: Remove tags from multiple contacts at once
description: grow remove tags from contacts
---

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# Remove tags from multiple contacts at once

**Overview**

This guide shows you how to remove a tag from multiple contacts at the same time using the **Contacts** tab in GROW. It’s helpful for cleaning up outdated tags or fixing tagging mistakes in bulk — without needing to edit each contact one-by-one.

---

**Prerequisites**

Before you start:

- You must have access to the **Contacts** tab in GROW
- The tag must already exist on the contacts
- You should know which contacts the tag applies to

---

### **Step 1: Open your Contacts list**

1. Click **Contacts** in the left-hand menu of GROW.
   
   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444600705_1e17614f_image-20250520180548-146-1.png?width=670&height=428&name=1759444600705_1e17614f_image-20250520180548-146-1.png)
2. You’ll land on your full contact list.

---

### **Step 2: Select the contacts to update**

1. Apply a filter under **More Filters** to find contacts with a specific tag(s) you’d like to remove. Use the checkboxes to the left of each contact to select them.
   
   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444603749_4b3363a3_image-20250520180553-147-1.png?width=670&height=428&name=1759444603749_4b3363a3_image-20250520180553-147-1.png)
2. To select all contacts on the page, click the top checkbox.
3. If more contacts match your view, click the **Select all \[X\] records** link that appears.

> Tip: Use filters (like tag or pipeline stage) or a Smart List before selecting if you want to target a specific group.

---

### **Step 3: Remove the tag**

1. Once contacts are selected, Click the **Remove Tag** option in the Bulk Actions toolbar.
   
   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444606492_706c8667_image-20250520180559-148-1.png?width=670&height=428&name=1759444606492_706c8667_image-20250520180559-148-1.png)
2. In the pop-up window, select the tag(s) you want to remove and a name for your bulk action & click “Remove Tags to finish.
   
   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444609282_622cad7f_image-20250520180604-149-1.png?width=670&height=428&name=1759444609282_622cad7f_image-20250520180604-149-1.png)

> Tip: You can remove more than one tag at once by selecting multiple tags in the pop-up.

---

**Expected outcome**

The selected tag(s) will be removed from all chosen contacts. To confirm, you can click into an individual contact’s profile and check the **Tags** section.

---

**Troubleshooting / FAQs**

**Q: What if a contact doesn’t have the tag I selected?**

A: Nothing will change for them — GROW will only remove the tag from contacts who currently have it.

**Q: Can I undo a tag removal?**

A: No. Once tags are removed, they don’t come back automatically. You’d need to reapply them manually or through another bulk action.

---

**Still need help?**

Reach out to our support team via [support@hapana.com](mailto:support@hapana.com)

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