--- title: How to Set Up Contactless Check-in Using QR Code description: qr code --- [Skip to content](https://support.hapana.com/kb/article/736#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) # How to Set Up Contactless Check-in Using QR Code Overview Contactless check-in lets your clients scan a QR code at your studio to check into their session — no app navigation or front desk touchpoint needed. You can also attach check-in questions or policies to ensure all required info is gathered before class. 🎥 **Watch the walkthrough**: [](https://www.loom.com/share/586a936fab2a49e0aab7e28eb9972315) --- Prerequisites Before you begin: - Ensure you have **admin access** to your studio profile settings - Confirm a **deep link** has been created to activate the QR check-in - Know where you want to place your QR code (front desk, door, etc.) --- Step-by-step instructions --- ### Step 1: Enable contactless check-in 1. Click your **Studio Name** in the top-right corner 2. Select **Edit Profile** 3. Click on **Contactless Check-In** ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443458125_7b05d887_image-20250530111212-1-1.png?width=670&height=416&name=1759443458125_7b05d887_image-20250530111212-1-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443459740_f340bed0_image-20250530111219-2-1.png?width=670&height=416&name=1759443459740_f340bed0_image-20250530111219-2-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443461569_520cf9e9_image-20250530111225-3-1.png?width=670&height=416&name=1759443461569_520cf9e9_image-20250530111225-3-1.png) --- ### Step 2: Download and place the QR code 1. After toggling it on, a **QR code** will be available for download 2. Print and display the QR code at: - Front desk - Studio door - Check-in station or signage > 📱 Clients can scan this with their phone’s camera to instantly check into their class. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443463150_2c84ee8a_image-20250530111232-4-1.png?width=670&height=416&name=1759443463150_2c84ee8a_image-20250530111232-4-1.png) --- ### Step 3: Set up check-in preferences Once enabled, you’ll also see these optional settings: - **Check-in questions**: Ask screening or pre-class questions - **Liability release toggle**: Attach your waiver or terms - **Cancellation policy confirmation**: Require acknowledgment on check-in > ✅ These settings help you gather consent or info without needing a staff interaction. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443464819_0ca5bbfb_image-20250530111241-5-1.png?width=670&height=416&name=1759443464819_0ca5bbfb_image-20250530111241-5-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443466438_16827479_image-20250530111248-6-1.png?width=670&height=416&name=1759443466438_16827479_image-20250530111248-6-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443468000_bf8ae295_image-20250530111258-7-1.png?width=670&height=416&name=1759443468000_bf8ae295_image-20250530111258-7-1.png) --- Expected outcome Clients will be able to check in using the QR code — no kiosk or manual check-in required. You’ll still capture attendance and any attached policies or responses. --- FAQs **Q: What happens if the deep link isn’t created?** A: The QR code won’t function properly. Contact support to ensure the deep link is configured. **Q: Can clients check in without the app?** A: Yes — they just need to scan the QR code with their phone’s camera. **Q: Where can I find the QR code again later?** A: You can revisit your **Edit Profile \> Business Profile** to redownload it anytime. --- **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "caption" : { "@type" : "MediaObject", "contentUrl" : "https://support.hapana.com/media-transcripts/213814265016/en.vtt", "inLanguage" : "en", "name" : "en Captions" }, "contentUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/video_assets/213814265016/inherited/web_optimized.mp4", "dateModified" : "2026-05-29T06:47:44.115Z", "duration" : "PT1M2S", "height" : 1080, "name" : "Set Up Contactless Check In", "thumbnailUrl" : "https://3427843.fs1.hubspotusercontent-na1.net/hubfs/3427843/Set%20Up%20Contactless%20Check%20In.mp4/medium.jpg", "uploadDate" : "2026-05-29T06:47:32.703Z", "width" : 1920 } ```