---
title: CORE | Set Up Gift Cards
description: gift cards
---

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3. [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations)

# CORE | Set Up Gift Cards

## CORE | Set Up Gift Cards

---

## Overview

Setting up branded gift cards in CORE lets you offer flexible promos, boost referrals, and make gifting easy year-round — especially around holidays like Black Friday, Christmas, or Mother’s Day.

 

🎥 **Watch the walkthrough:**

[Click here to watch on Loom](https://www.loom.com/share/7054a1c6bd4a4479ba8ec19d6e5dfcd5)

Or preview it below:

<iframe allowfullscreen frameborder="0" mozallowfullscreen="" src="https://www.loom.com/embed/7054a1c6bd4a4479ba8ec19d6e5dfcd5?sid=dc4152b4-3232-4e05-9cb1-f063a3a34fc6" webkitallowfullscreen=""></iframe>

[https://www.loom.com/share/7054a1c6bd4a4479ba8ec19d6e5dfcd5](https://www.loom.com/share/7054a1c6bd4a4479ba8ec19d6e5dfcd5)

---

## Prerequisites

- Admin access to CORE
- A gift card image file ready (JPEG or PNG)
- Payment settings configured

---

## Step-by-step instructions

---

### Step 1: Navigate to the Gift Cards section

1. Log in to your CORE admin account.
2. Click the **Payments** tab.
3. Go to **Retail Configurations** \> **Gift Cards**.

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443288790_c26ce461_image-20250602112642-1-1.png?width=596&height=234&name=1759443288790_c26ce461_image-20250602112642-1-1.png)

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443289600_5863b77d_image-20250602112704-2-1.png?width=478&height=496&name=1759443289600_5863b77d_image-20250602112704-2-1.png)

 

> Tip: You must upload at least one design before you can create a gift card.

---

### Step 2: Upload a gift card design

1. Scroll to the bottom and click **Upload Card Design**.
2. Choose and upload your image.
3. Crop and save as needed.

 

 

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443290464_b091b7eb_image-20250602112749-3-1.png?width=1429&height=592&name=1759443290464_b091b7eb_image-20250602112749-3-1.png)

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443291739_11663adc_image-20250602112803-4-1.png?width=562&height=476&name=1759443291739_11663adc_image-20250602112803-4-1.png)

 

> Tip: You can upload multiple designs and select one per gift card.

---

### Step 3: Create your gift card

1. Click **Add Gift Card**.
2. Enter the **Gift Card Name** — this is what customers will see.
3. Select your uploaded **Gift Card Design**.

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443293014_a77452ea_image-20250602112818-5-1.png?width=1397&height=482&name=1759443293014_a77452ea_image-20250602112818-5-1.png)

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443294139_4d6d75bd_image-20250602112826-6-1.png?width=400&height=624&name=1759443294139_4d6d75bd_image-20250602112826-6-1.png)

 

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443295438_6c57c61f_image-20250602112833-7-1.png?width=587&height=289&name=1759443295438_6c57c61f_image-20250602112833-7-1.png)

 

---

### Step 4: Set value and pricing

1. Toggle **Enable Fixed Value** ON to set a specific value.
2. Enter the **Value** (what the gift card is worth) and the **Cost** (what customers pay).

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443296251_bddab4e7_image-20250602112857-8-1.png?width=570&height=195&name=1759443296251_bddab4e7_image-20250602112857-8-1.png)

 

> Tip: You can run promos like "$100 value for $80" by adjusting these fields.

---

### Step 5: Configure settings

1. Toggle **Allow Purchase Online** ON to enable website/app purchases.
2. Toggle **Anyone Can Purchase** ON to make it public: 
     - OFF = only select members can buy.
3. Toggle **Allow Redeem at Configured Locations** if your brand has multiple studios.

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443297188_55b9b546_image-20250602112918-9-1.png?width=586&height=252&name=1759443297188_55b9b546_image-20250602112918-9-1.png)

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443298137_d8127487_image-20250602112924-10-1.png?width=557&height=405&name=1759443298137_d8127487_image-20250602112924-10-1.png)

> Tip: Leaving "Anyone Can Purchase" ON makes gift cards available to non-members too.

---

### Step 6: Save and manage your gift cards

1. Click **Add Gift Card** to save.
2. You’ll now see: 
     - Value and cost
     - Issued and claimed count
     - Status (Active or Archived)

To disable a gift card:

1. Click the **Edit** icon.
2. Click **Archive** to hide it from sale but allow redemption.
3. View archived cards under the **Archived** tab.

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443299217_1c05f345_image-20250602112946-11-1.png?width=1415&height=214&name=1759443299217_1c05f345_image-20250602112946-11-1.png)

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759443300049_e64102a1_image-20250602112955-12-1.png?width=279&height=468&name=1759443300049_e64102a1_image-20250602112955-12-1.png)

 

---

## Expected outcome

Your gift card will be available online and in-studio with the correct design, value, and settings — ready to sell and redeem!

---

## FAQs

**Q: Can I use more than one gift card design?**

A: Yes! Upload multiple designs and choose which one to apply per card.

**Q: Will archived gift cards still work?**

A: Yes — archived cards can still be redeemed but won’t show for new purchases.

**Q: Can non-members buy gift cards?**

A: Yes, if "Anyone Can Purchase" is turned ON.

---

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