---
title: Capture Client Address with Structured Fields
description: Hapana Capture Client Address with Structured Fields
---

[Skip to content](https://support.hapana.com/kb/article/778#main-content)

English

Show submenu for translations

[![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw)

[Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw)

 Hapana Help | Find answers here

- There are no suggestions because the search field is empty.

1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en)
2. [Member Management](https://support.hapana.com/member-management?hsLang=en)
3. [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings)

# Capture Client Address with Structured Fields

## **Overview**

You can now collect client address details using structured fields—**Street**, **City**, **State**, **ZIP**, and **Country**. This helps standardize data, improves reporting, and supports location-based communication.

## **Prerequisites**

- Admin access to **Account Settings**.
- Set up a Questionnaire Form. Please see our [How to Set up Client Questionnaire Forms article](https://support.hapana.com/kb/article/699-how-to-set-up-client-questionnaire-forms/?hsLang=en) for further information.

> Tip: The Unit field is always optional, regardless of your configuration.

## **Configure Client Address Settings**

### 1. Go to Account Settings

1. Click your profile in top right and select **Account Settings** from dropdown
2. Select **Configuration**

 

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444689275_aa067b7f_image-20250605135147-1-1.png?width=2182&height=1442&name=1759444689275_aa067b7f_image-20250605135147-1-1.png)

### ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444691158_1ce1a16c_image-20250605135216-2-1.png?width=2182&height=1442&name=1759444691158_1ce1a16c_image-20250605135216-2-1.png)

### 2. Update address input preferences

1. Scroll down to the **Client Sign Up Field (Client Mode)** section.
2. Select the pencil icon to edit
3. Choose to enable either: 
     - **ZIP code only**
     - **Full structured address (Street, City, State, ZIP, Country)**

> Tip: Choose full structured addresses if you plan to run campaigns by region or need more detailed reporting.

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444692500_6db06159_image-20250605135237-3-1.png?width=2182&height=1442&name=1759444692500_6db06159_image-20250605135237-3-1.png)

![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759444694040_8e23cd89_image-20250605135258-4-1.png?width=2182&height=1442&name=1759444694040_8e23cd89_image-20250605135258-4-1.png)

### 3. Save your settings

1. Click **Save** to apply your preference.

## **Expected Outcome**

Clients will be prompted to enter their address in clearly labeled fields based on your configuration. This improves the consistency and usability of address data across your business.

 

                                                        ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759444696100_2128c843_AGV-vUfWTQrOpH3JxmPwxu2OscgUVJxswBYtn4RpKwFiegJ3Xc-1.png "Complete profile - Set address - Review.png")

## **FAQ**

**Is the Unit field required?**

No, the **Unit** field is always optional.

**Can I switch from ZIP-only to full address later?**

Yes, you can update the settings at any time in **Account Settings**.

**Will existing client addresses be updated?**

No, existing addresses remain unchanged unless manually edited by a staff member or the client.

 

- [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content)

    - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings)
    - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts)
    - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile)
    - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations)
    - [Other](https://support.hapana.com/member-management?hsLang=en#other)
    - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule)
    - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page)
    - [General](https://support.hapana.com/member-management?hsLang=en#general)
    - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting)
    - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard)
    - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings)
    - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors)
    - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer)
- [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content)

    - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app)
    - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts)
    - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing)
    - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations)
    - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings)
    - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations)
- [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content)

    - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app)
    - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk)
- [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en)
- [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en)

- [About us](https://hapana.com/about-us/)
- [Careers](https://hapana.com/careers/)
- [Contact us](https://hapana.com/contact-us/)
- [Privacy policy](https://hapana.com/privacy-policy/)
- [Terms & conditions](https://hapana.com/terms-and-conditions/)

[![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en)

Copyright © 2025, Hapana