--- title: Front Desk Kiosk Overview description: Front Desk Kiosk Overview --- [Skip to content](https://support.hapana.com/kb/article/814#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) # Front Desk Kiosk Overview #### Overview This article explains the two versions of the **CORE Front Desk Kiosk**, how to access them, and their intended use cases — from client self-check-in to walk-in trial activations. 🎥 **Watch the walkthrough:** [Click here to watch on Loom](https://www.loom.com/share/75b7b6bfdbaf4fa095d96cde5ec16061) Or preview it below:   Prerequisites - Admin or manager access in CORE - Location set up in your account --- ### Step-by-step instructions --- #### Step 1: Navigate to kiosk settings 1. Click on your **Location Name** (top right) 2. Go to **Account Settings** \> **Integrations** 3. Scroll down to find **Front Desk Kiosk** options   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445430390_f14a0113_image-20250610120126-62-1.png?width=670&height=252&name=1759445430390_f14a0113_image-20250610120126-62-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445431697_79256591_image-20250610120137-63-1.png?width=670&height=252&name=1759445431697_79256591_image-20250610120137-63-1.png)   --- #### Step 2: Open the V1 (Check-in) Kiosk 1. Click **Open Kiosk** next to the first option 2. This version is focused on **Session Check-In** 3. Members see a list of upcoming sessions and can **tick themselves in** upon arrival > Tip: Leave this open on a tablet at your front desk for easy access.   ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445433132_a2bc7dec_image-20250610120151-64-1.png?width=670&height=252&name=1759445433132_a2bc7dec_image-20250610120151-64-1.png) ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445434688_0b619c4e_image-20250610120204-65-1.png?width=670&height=252&name=1759445434688_0b619c4e_image-20250610120204-65-1.png)   --- #### Step 3: Open the V2 (Sales) Kiosk (Beta) 1. Click **Open Kiosk** next to the second version 2. This version is for **walk-in clients** to: - Activate **Intro Offers** - Purchase **Packages** or **Memberships** 3. Clients fill out their details and complete sign-up on the spot > Tip: Best used for welcoming new clients and activating offers without needing a staff member. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445435922_a3d70560_image-20250610120215-66-1.png?width=670&height=252&name=1759445435922_a3d70560_image-20250610120215-66-1.png) --- #### Expected outcome Clients can check themselves into classes or register for intro offers directly via the kiosk, reducing admin load and improving front desk flow. --- FAQs **Q: Can I have both kiosk types open at once?** A: Yes — many studios run both: one for check-in, one for new client sign-ups. **Q: Do members need an account to use the V1 check-in?** A: Yes — only existing clients with upcoming bookings will appear. **Q: Is the V2 kiosk available to all brands?** A: It is currently in **beta** — reach out to your CS manager for access. --- **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana