--- title: "HQ: Core to Grow Sync" description: GROW HQ sync --- [Skip to content](https://support.hapana.com/kb/article/816#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en) 3. [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) # HQ: Core to Grow Sync **Overview** This article will outline the flow and mapped fields of the contacts that are synced from Core into the Grow platform at a **HQ level**.  **Below is all of the fields included in the Grow sync at a HQ Level**   **Field Name:** The name of the field as it appears in Grow. **Definition:** Description of what the field contains.  | Field Name |   | Definition | | --- | --- | --- | | First Name |   | Contact's first name | | Last Name |   | Contact's last name | | Email |   | Contact’s e-mail | | Phone |   | Contact’s phone number | | Date Of Birth |   | Contact’s birthday | | Contact Source |   | Reserved to Opportunities | | Contact Type |   | Type of the contact | | Street Address |   | Contact’s street address | | City |   | Contact’s city | | State |   | Contact’s state | | Country |   | Contact’s country | | Postal Code |   | Contact’s postal code | | DND Text Messages |   | Contact’s **Do Not Disturb** option for SMS | | DND Emails |   | Contact’s **Do Not Disturb** option for E-mail | | DND all channels |   | Contact’s general **Do Not Disturb** option | | Core Status |   | Contact’s status, across the locations | | Past Active Packages |   | Every package ever registered for the Contact that is not currently active | | Active Package |   | Every currently active package from the Contact | | Active Package Category |   | Every package category from the contact's currently active packages | | Join Date |   | Oldest date the contact has joined a brand’s location | | Intro Offer |   | Marks if the contact has already claimed the intro offer to the location across the synced locations | | Corporate Status |   | Contact’s status on corporate level | | Anniversary |   | Number of years since the **Join Date** | | Corporate Absent |   | (Milestone) Smallest number of **Days Absent** on any synced location for the Contact | | Corporate Inactive |   | (Milestone) Smallest number of **Days Inactive** on any synced location for the Contact | | Home Location |   | Contact’s home location(s) | | Corporate Attendance |   | Number of times a contact has checked-in to every location of the brand | | First Booking |   | Contact’s flag to indicate if **any** booking was already registered, based on the **First Booking Date** | | First Booking Status |   | Contact’s flag to indicate if **any** booking was already registered throughout the sites a Contact attends to. | | Core Source |   | Through which medium the contact met the brand | | Email Opt In |   | Contact’s opt in/out for **email** | | SMS Opt In |   | Contact’s opt in/out for **SMS** | | Tags |   | Contact’s tags managed by `grow-sync` service |   #### **Differences between the Core to Grow Sync: Location VS HQ Level** **Corporate Inactive** field is included in HQ Level sync while **Days Absent & Days Inactive** fields are included in Location Level sync.  There are several fields included in Location Level that is not included at HQ Level. Please see our[ Location: Core to Grow Sync](https://support.hapana.com/kb/article/815-location-core-to-grow-sync/?hsLang=en) article for information on the fields included at a location level.  #### **Multi-location setup in a single Grow account** Hapana does not recommend managing multiple locations under a single GROW subaccount. There are several limitations including:  - Leads don’t have a listed “Home Location” unless they’ve purchased - All leads feed into one big pipeline - You lose access to detailed location-level fields - You’ll need to duplicate custom values per location - Only one Meta and one Google account can connect - One phone number and email domain associated with all automations Please see our [Challenges with multi-location setup in a single Grow account](https://support.hapana.com/kb/article/817?hsLang=en) article for more information.  - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana