--- title: Set Custom Reservation Policies for Classes and Workshops description: custom reservation policies --- [Skip to content](https://support.hapana.com/kb/article/825#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) # Set Custom Reservation Policies for Classes and Workshops #### Overview You can set **separate reservation windows** for classes and workshops. This gives your business more control over when members can book different session types, so you can plan workshops further in advance, or keep class bookings tighter to the start date. It’s all about improving your scheduling flexibility and your clients’ booking experience. #### Prerequisites - You must have access to **Core** and permission to edit **Schedule Settings**. - Reservation policies must already be enabled in **Account Settings \> Configurations \> Business Profile \> Reservations**. Please see our [Change Reservation Release Settings article](https://support.hapana.com/kb/article/770?hsLang=en) for more information.  --- ### Add a Custom Reservation Policy to a Session Template 1. Go to **Schedule** in the main navigation menu. 2. Select **Schedule Settings \> Schedule Templates** 3. Click **Add Session Template** or **Edit** an existing session template. 4. Scroll down and toggle on **Custom Release Schedule**. > ***Tip:** Keep the toggle off if you want the session to follow your default reservation policy in **Account Settings**.* ![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/07-16/d6919e10-874c-46c5-8711-fb1962bad34b/image-20250716162820-2.png) --- ### Choose Between Rolling or Timed Release Once the toggle is on, select either: **Rolling Release:** lets members book sessions up to a set number of days in advance and hours before the session starts. - Select the daily **release time** using the time selector. - Set how many **days** in advance members can book. - Set how many **hours** before the session members can book into the class.  ![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/11-24/e55e6c46-2e7b-414f-9f08-4f60c600a1c6/Custom_Release_Schedule.png) **Timed Release: **opens bookings on a set day and time for a fixed number of weeks. - Choose the **day of the week** bookings should be released. - Set the **time** (between 12:00 AM and 11:00 PM). - Choose how many **weeks** ahead bookings open. - Set the final **hours before session start** that booking should close. > ***Tip:** Great for high-demand or special events like workshops.* ![](https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2025/07-09/26fb66be-886f-4495-aaa8-5673ef0f96e4/Timed_Release.png) --- #### Save and Apply 1. If adding a new Session Type, click **Create Template** to apply the custom release schedule to that newly created session template. 2. If editing an existing session template, click either **Update Template** or **Save and Update all Future Sessions**.  > ***Tip:** Repeat this process for each session type you want to customize: classes or workshops.* --- #### Expected Outcome Each session type (class, workshop, private) can now have its **own reservation window**. Clients will see booking availability based on the rules you’ve set per session template. --- #### **FAQ** **Q. Can I still use one reservation policy for all session types?** A. Yes! Just leave the **Custom Release Schedule** toggle off and your business-wide settings will apply. **Q. Will this affect bookings in the app or via embedded booking links?** A. Yes, both will reflect your new custom reservation settings. **Q. What happens if I don’t set a custom policy?** A. The session will follow your existing default reservation rules from **Account Settings \> Configuration. ** --- Need help? 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