--- title: Door Access via Avigilon Alta (Openpath) description: door access --- [Skip to content](https://support.hapana.com/kb/article/847#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Other](https://support.hapana.com/member-management?hsLang=en#other) # Door Access via Avigilon Alta (Openpath) ### Overview This guide will outline how to use the Avigilon Alta Door Access Integration for your Client Check-In Automation with Hapana. When a client unlocks a Avigilon Alta (Openpath) controlled door using their mobile app, **Hapana will automatically register their check-in** - no front desk required. This means smoother arrivals, fewer missed check-ins, and accurate attendance tracking across locations. --- ### **Prerequisites** - Ensure the **Integration is set up**. Contact the Hapana team directly to express interest in setting up the Avigilon Alta Integration.  - The client **must be registered** in Avigilon Alta (Openpath). - Members must ensure **Mobile settings are enabled** as outlined in Mobile section below. --- ## How It Works 1. **Client unlocks the door** using their mobile device via Avigilon Alta’s Openpath system. 2. Hapana instantly checks the client’s membership or bookings. 3. If eligible, their check-in is recorded automatically - either for a class (session check-in) or general facility access. ## Use It To: - Automate client attendance tracking and enhance access management.  - Improve accuracy in your reporting and client activity records. - Save staff time and reduce check-in queues. ## What You Need to Do There’s **no setup required** on your part. Once enabled for your location, the integration works automatically for: - Clients with **active memberships or packages** - Clients with **an upcoming booking** If neither condition is met, access will be removed automatically until eligibility is restored. --- ## Mobile Permissions for Members  To utilise the Client Check In using Avigilon Alta (Openpath), members must ensure that the following settings have been enabled on their mobile device.   **iOS:** 1. Allow **Location** permission 'While Using App' 2. Allow use of **Bluetooth** 3. Allow **Motion & Fitness Activity ** **Please note:** Motion & Fitness Activity and Bluetooth permissions must be given and Location permission must be set to 'Always' to **unlock the door without opening the app**.    **Android**: 1. Allow access to **Location** 'While using the app' 2. Allow use of **Bluetooth** 3. Allow access to find devices **Near By** --- ### Expected Outcome Clients who unlock doors using Avigilon Alta will be **automatically checked in** to Hapana Core. Their attendance will appear in reporting and grant access to services like classes and gym areas. --- ### FAQs **Q: Does this replace manual check-ins?** A: Manual check-in is still available, but this automation reduces the need for it. **Q: What if a client has no active membership but has a class booked?** A: They’ll still be checked in automatically if they have a valid upcoming booking. **Q: How often does the access sync happen?** A: User access is updated 1–2 times daily to ensure membership and booking status are current. --- **Still need help?** Reach out to our support team via [support@hapana.com](mailto:support@hapana.com) - [Member Management](https://support.hapana.com/member-management?hsLang=en#main-content) - [Account Settings](https://support.hapana.com/member-management?hsLang=en#account-settings) - [Client Accounts](https://support.hapana.com/member-management?hsLang=en#client-accounts) - [Edit Profile](https://support.hapana.com/member-management?hsLang=en#edit-profile) - [Retail Configurations](https://support.hapana.com/member-management?hsLang=en#retail-configurations) - [Other](https://support.hapana.com/member-management?hsLang=en#other) - [Schedule](https://support.hapana.com/member-management?hsLang=en#schedule) - [Client Page](https://support.hapana.com/member-management?hsLang=en#client-page) - [General](https://support.hapana.com/member-management?hsLang=en#general) - [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) - [Retail Dashboard](https://support.hapana.com/member-management?hsLang=en#retail-dashboard) - [Team Settings](https://support.hapana.com/member-management?hsLang=en#team-settings) - [Hapana Member Access Control (MAC) Doors](https://support.hapana.com/member-management?hsLang=en#hapana-member-access-control-mac-doors) - [Cash Drawer](https://support.hapana.com/member-management?hsLang=en#cash-drawer) - [Marketing Solutions](https://support.hapana.com/marketing-solutions?hsLang=en#main-content) - [App](https://support.hapana.com/marketing-solutions?hsLang=en#app) - [Contacts](https://support.hapana.com/marketing-solutions?hsLang=en#contacts) - [Marketing](https://support.hapana.com/marketing-solutions?hsLang=en#marketing) - [Conversations](https://support.hapana.com/marketing-solutions?hsLang=en#conversations) - [Settings](https://support.hapana.com/marketing-solutions?hsLang=en#settings) - [Automations](https://support.hapana.com/marketing-solutions?hsLang=en#automations) - [Branded Solutions](https://support.hapana.com/branded-solutions?hsLang=en#main-content) - [Branded App](https://support.hapana.com/branded-solutions?hsLang=en#branded-app) - [Branded Kiosk](https://support.hapana.com/branded-solutions?hsLang=en#branded-kiosk) - [Hapana Hub](https://support.hapana.com/hapana-hub?hsLang=en) - [Website Embed Widgets](https://support.hapana.com/website-embed-widgets?hsLang=en) - [About us](https://hapana.com/about-us/) - [Careers](https://hapana.com/careers/) - [Contact us](https://hapana.com/contact-us/) - [Privacy policy](https://hapana.com/privacy-policy/) - [Terms & conditions](https://hapana.com/terms-and-conditions/) [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png "email-logo.png")](http://hapana.com?hsLang=en) Copyright © 2025, Hapana