--- title: Client Login Count Report description: client login --- [Skip to content](https://support.hapana.com/kb/article/866#main-content) English Show submenu for translations [![email-logo.png](https://support.hapana.com/hs-fs/hubfs/hapana_2022/email_2022/footer%20logo.png?width=300&height=78&name=footer%20logo.png)](https://info.hapana.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) [Submit Ticket](https://21gxv.share.hsforms.com/2-8HozJXMSTW8kaFHC32eaw) Hapana Help | Find answers here - There are no suggestions because the search field is empty. 1. [Hapana Knowledge Base](https://support.hapana.com/?hsLang=en) 2. [Member Management](https://support.hapana.com/member-management?hsLang=en) 3. [Reporting](https://support.hapana.com/member-management?hsLang=en#reporting) # Client Login Count Report ### Overview The **Client Login Count Report** helps you understand how engaged your clients are by showing how often they log into your system. You’ll see each client’s login frequency, status (active or alumni), and contact information. Reviewing this report makes it easy to spot highly engaged clients, identify those who may need encouragement, and shape retention strategies. --- ### Access the Client Login Count Report ### 1. Navigate to Reports 1. Log in to Core 2. Click **Reports** from the Navigation bar 3. Within the Clients & Attendance Report Category, select **Client Login Count Report** ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445506512_7cdbef7e_image-20250909142151-10-1.png?width=670&height=241&name=1759445506512_7cdbef7e_image-20250909142151-10-1.png) --- ### 2. Apply a Date Range 1. Use the **Show reports between** date fields to set your desired date range 2. Click **Apply Dates Filter** to refresh results ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445508043_16e2c45c_image-20250909142907-11-1.png?width=670&height=192&name=1759445508043_16e2c45c_image-20250909142907-11-1.png) --- ### 3. Use Client Filters 1. Select a filter from the dropdown (e.g., **First Name**, **Last Name**, **Email**, **Phone**, **Gender**, **Age**, **Birth Month**, or **Client Status**). 2. Enter your filter criteria. 3. Click the **green checkmark** to apply or the **orange refresh icon** to clear. ![Article image](https://support.hapana.com/hs-fs/hubfs/Knowledge%20Base%20Import/1759445509325_b2d9b7bd_image-20250909143111-12-1.png?width=670&height=140&name=1759445509325_b2d9b7bd_image-20250909143111-12-1.png) --- ### 4. Review Report Columns The report automatically displays: - **Full Name** - Client’s complete name. - **Email** - Client’s contact email. - **Client Status** - Active or Alumni. - **Login Count** - Number of times the client logged in during the selected date range. Optional fields you can add (via **Edit Report Settings** to adjust columns or format): - First Name / Last Name - Gender - Birth Month - Age - Phone - Join Date ![Article image](https://support.hapana.com/hubfs/Knowledge%20Base%20Import/1759445510357_9052fe4c_Screenshot-2025-09-09-at-2-33-05PM-1.png) --- ### 5. Save or Adjust the Report - Click **Save Report** to keep your chosen filters and column layout. - Select **Edit Report Settings** to adjust columns or format. - Use the **Download** button to export results. --- Expected Outcome By running this report, you’ll gain: - Clear insight into client login activity. - Ability to identify your most engaged members. - Early warnings for clients who may need re-engagement. --- FAQ **Q: Can I export the login count report?** A: Yes. Use the **download** button in the top right. **Q: What does “Client Status” mean?** A: It shows whether the client is currently active or listed as alumni. **Q: Why don’t I see some clients in the report?** A: Only clients with login activity in the selected date range appear. --- Need more help? 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