Customers have reported that when cancelling a recurring membership, with future bookings paid by credits, that all of the future bookings continue to be paid via the cancelled membership in question, even after the cancellation date. As a means to resolve this situation the system will now mark these sessions as 'Pe...
Use the below step by step guide to **Cancel an Active Membership** ![][1]![][2]![][3]![][4]![][5]![][6]![][7] [1]: https://hf-files-oregon.s3.amazonaws.com/hdphapana_kb_attachments/2023/12-15/b861d3ca-77db-44b5-a269-b22065dcfa0c/MembershipCancellation_PDF_2023-11-22172958.464035-1.png [2]: https://hf-files-or...